GetTicket
Properties
Name | Type | Description | Notes |
---|---|---|---|
body | String | [optional] | |
bodyText | String | [optional] | |
id | Number | [optional] [readonly] | |
incoming | Boolean | [optional] | |
_private | Boolean | [optional] | |
userId | Number | [optional] | |
supportEmail | String | [optional] | |
source | Number | [optional] | |
category | Number | [optional] | |
ticketId | Number | [optional] | |
toEmails | Object | [optional] | |
fromEmail | String | [optional] | |
ccEmails | [Object] | [optional] | |
bccEmails | [Object] | [optional] | |
emailFailureCount | Object | [optional] | |
outgoingFailures | Object | [optional] | |
createdAt | Date | [optional] | |
updatedAt | Date | [optional] | |
attachments | [Object] | [optional] | |
sourceAdditionalInfo | Object | [optional] | |
fwdEmails | [Object] | [optional] | |
replyCcEmails | [Object] | [optional] | |
ticketCcEmails | [Object] | [optional] | |
frEscalated | Boolean | [optional] | |
spam | Boolean | [optional] | |
emailConfigId | Object | [optional] | |
groupId | Object | [optional] | |
priority | Number | [optional] | |
requesterId | Number | [optional] | |
responderId | Object | [optional] | |
companyId | Object | [optional] | |
status | Number | [optional] | |
subject | String | [optional] | |
associationType | Object | [optional] | |
productId | Object | [optional] | |
type | String | [optional] | |
dueBy | Date | [optional] | |
frDueBy | Date | [optional] | |
isEscalated | Boolean | [optional] | |
urgent | Boolean | [optional] | |
description | String | [optional] | |
descriptionText | String | [optional] | |
customFields | Object | [optional] | |
tags | [Object] | [optional] | |
nrDueBy | Object | [optional] | |
nrEscalated | Boolean | [optional] | |
internalAgentId | Object | [optional] | |
internalGroupId | Object | [optional] | |
watcherIds | [Number] | [optional] | |
associatedTicketsList | [Number] | [optional] | |
requester | Requester | [optional] | |
conversations | [Conversation] | [optional] | |
company | Company | [optional] | |
stats | Stats | [optional] | |
slaPolicy | SlaPolicy | [optional] | |
deleted | Boolean | [optional] |
Enum: TypeEnum
Question
(value:"Question"
)Incident
(value:"Incident"
)Problem
(value:"Problem"
)Feature Request
(value:"Feature Request"
)