TicketFieldsApi

All URIs are relative to https://freshdesk.com/api/v2

MethodHTTP requestDescription
createAdminTicketFieldPOST /admin/ticket_fieldsCreate a Ticket Field
deleteTicketFieldDELETE /admin/ticket_fields/{id}Delete a ticket Field
getAdminTicketFieldGET /admin/ticket_fields/{id}Get a Ticket Field
getAllAdminTicketFieldsGET /admin/ticket_fieldsGet all Ticket Fields
getAllTicketFieldsGET /ticket_fieldsGet all Ticket Fields
updateAdminTicketFieldPUT /admin/ticket_fields/{id}Update a Ticket Field

createAdminTicketField

Create a Ticket Field

Method syntax: TicketField createAdminTicketField(ticketField)

Parameters

NameTypeDescriptionNotes
ticketFieldTicketField

Return type

TicketField

Authorization

basicAuth

HTTP request headers

  • Content-Type: application/json
  • Accept: application/json

deleteTicketField

Delete a ticket Field

Method syntax: deleteTicketField(id)

Parameters

NameTypeDescriptionNotes
idNumber

Return type

null (empty response body)

Authorization

basicAuth

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

getAdminTicketField

Get a Ticket Field

Method syntax: TicketField getAdminTicketField(id, opts)

Parameters

NameTypeDescriptionNotes
idNumber
includeString[optional]

Return type

TicketField

Authorization

basicAuth

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

getAllAdminTicketFields

Get all Ticket Fields

Method syntax: [TicketField] getAllAdminTicketFields(opts)

Parameters

NameTypeDescriptionNotes
includeString[optional]

Return type

[TicketField]

Authorization

basicAuth

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

getAllTicketFields

Get all Ticket Fields

Method syntax: [TicketField] getAllTicketFields(opts)

Parameters

NameTypeDescriptionNotes
typeString[optional]

Return type

[TicketField]

Authorization

basicAuth

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

updateAdminTicketField

Update a Ticket Field

Method syntax: TicketField updateAdminTicketField(id, ticketField)

Parameters

NameTypeDescriptionNotes
idNumber
ticketFieldTicketField

Return type

TicketField

Authorization

basicAuth

HTTP request headers

  • Content-Type: application/json
  • Accept: application/json
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